CUSTOMER SERVICE
Support
Our promise to you...
Being in business is tough enough - Stonegate is here to make your life easier.
Every product on every shelf carries a 30-day, risk-free guarantee. If you are not entirely satisfied with your purchase, and we mean really satisfied, simply return it for a prompt and courteous refund.
In the unlikely event we get your order wrong, call us and we’ll fix it. If your order the wrong part, don’t worry - just call our customer service department and we’ll fix it straight away.
We’ll bring you the latest, proven products and guarantee a 95% order fulfilment on all stock items (we managed over 98% on orders throughout last year).
We also offer next day delivery on all stock items ordered before 4 pm Monday to Thursday and before 3pm on a Friday.
Confirmation of delivery options must be requested when the address is outside the UK.