If you have trouble logging in, or have any concerns about ordering please view our FAQ page or call our customer service team
Our promise to you...
Being in business is tough enough - Stonegate is here to make your life easier.
Every product on every shelf carries a 30-day, risk-free guarantee. If you are not entirely satisfied with your purchase, and we mean really satisfied, simply return it for a prompt and courteous refund.
In the unlikely event we get your order wrong, call us and we’ll fix it. If your order the wrong part, don’t worry - just call our customer service department and we’ll fix it straight away.
We’ll bring you the latest, proven products and guarantee a 95% order fulfilment on all stock items (we managed over 98% on orders throughout last year).
We also offer next day delivery on all stock items ordered before 4 pm Monday to Thursday and before 3pm on a Friday.
Confirmation of delivery options must be requested when the address is outside the UK.