Next Working Day, Nationwide Delivery Next Working Day, Nationwide Delivery
Free delivery for web orders over £200 - non-web orders £500 Free delivery for web orders over £200 - non-web orders £500

CUSTOMER SERVICE

Our promise to you...

Being in business is tough enough - Stonegate is here to make your life easier.

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Polishing Pad
Cutting Tool

Every product on every shelf carries a 30-day, risk-free guarantee. If you are not entirely satisfied with your purchase, and we mean really satisfied, simply return it for a prompt and courteous refund.

In the unlikely event we get your order wrong, call us and we’ll fix it. If your order the wrong part, don’t worry - just call our customer service department and we’ll fix it straight away.

We’ll bring you the latest, proven products and guarantee a 95% order fulfilment on all stock items (we managed over 98% on orders throughout last year).

We also offer next day delivery on all stock items ordered before 4 pm.

Confirmation of delivery options must be requested when the address is outside the UK.

30-day-risk-free-min
  • You're easy to deal with, you have quick deliveries, and a good range of products, It may sound small but if you don't have issues with the deliveries it makes it so much easier to do business
    Dave
    Managing Director
  • What I really like about Stonegate when they come in, they add value to their call. Whereas none of your competitors do, they come in & are just reps.
    Trade Fabricator
    South West England
  • Thank you - excellent service as always.
    Worktop & Fireplace Company
    North Yorkshire
  • You are unbelievable! Is there nothing you can't supply?
    Steve
    Managing Director

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